Are you a private or charter plane company owner searching for the best Fixed Base Operator (FBO) airport for your business? Choosing the right FBO airport is essential because all of your clients will come and go through this airport, and you need the amenities to be top notch. Here are a few things you should look for when choosing a FBO airport for your business.
High-Quality Customer Service
Great customer service is important in every industry, and you should choose a FBO airport that makes high-quality customer service its number one priority. Everyone will be positively affected by great customer service: the pilots, the ground crew, your clients, and yourself. You should feel like the staff at your FBO airport go above and beyond to give you an exceptional experience, every time.
Location & Runway Class
Location is key, and we recommend choosing an FBO airport that gives you easy access to several major cities, and any major highways or public transportation centers. Your clients will appreciate the convenience and they’ll enjoy the flexibility of being able to visit numerous destinations when using a single airport.
You’ll also want a FBO that has runways designated for non-commercial jets, because as a private or charter jet operator, your flights will be private and non-commercial.
Aircraft services is a term that encompasses everything from cleaning the interior of your aircraft to any repairs your aircraft needs. You’ll want a FBO airport that has on-the-ground maintenance crews who can service your aircraft like re-fueling, and performing regular maintenance. Having an on-site maintenance crew who handle all of your aircraft servicing is a must, and it will help keep your aircraft in top condition.
Your clients are the core of your business, so choosing an FBO airport that offers extensive passenger amenities just makes sense. Many upscale FBO airports offer a range of amenities, including free WiFi, a passenger lounge, cold and hot drinks, meals and snacks, and even showers for people who have traveled a long way. Whether your clients are waiting for their next flight or deplaning at your airport, their comfort should be your top priority.
As you can see, there are several important elements to consider when choosing an FBO airport for your business. We highly recommend an airport that is conveniently located near your clients’ frequent destinations, an airport that has around-the-clock aircraft servicing from a team of experts, and an airport that has first-rate passenger amenities and customer service.